Steam refund 6 hours. maybe as long as 5 or 6 hours.
Steam refund 6 hours Jul 26, 2019 · I did a paragraph explaining that I didn't want to judge such a big game by it's first two hours once cuz I played it for 3 hours and I still got a refund. Steam allows users to request a refund for purchases made within the last 14 days, as long as the game or item has not been played for more than two hours. Hi, I just refunded a game on steam last night. I requested a refund, and got denied because I played it more than 2 hours. Nov 25, 2021 · Steam, owned by Valve, is a digital distribution service for video games. I refunded with 12. 1 hours? Is Steam refund 3 hours? Refunds are for games with less than 2 hours played and less than 14 days from purchase. thats unfair i just played 1 more hour, i knew it i shouldnt give it a try When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. They make refunds over legit concerns Mar 16, 2023 · It took me almost 2 days to get my refund credited back to my steam wallet this week. I asked for a refund Monday night around 11pm. Like everyone else has said 6. Jun 5, 2015 · Well here's the stated policy: "Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. Sep 12, 2017 · In steam's own words: "How To Request A Refund Valve will, upon request via help. Well that's a shit Activision (actually Microsoft strikes again, check their Halo game implementation AGAIN as DLCs) did against their customer DESPITE Steam works exactly like you told so COD games will give Steam Support big time migraine to solve Refund issues and until this gets acknowledged (currently it isn't) Steam won't give any Refunds All I know is that under 2 hours played and 2 weeks owned guarantees a refund, so I would imagine they would make an exception for only 2. You played longer than two hours. 6 hours is way over the two hour margin. In extreme cases like The Days before you get it even hours later. Mar 27, 2023 @ 1 Aug 3, 2017 · An advanced guide to the Steam refund policy: how the rules work and what you need to know about refunding games. Steam's refund system has been in place since 2015. Once you submit your refund request, within 24 hours you will be refunded in full. Also if numbers were published or known as far as limits and resets to counters and such people could abuse it and refund just up to under the limits and then know they have X refunds again after 24 hours or w/e and completely avoid ever seeing the notices about refund abuse. 119 minutes is actually still acceptable for a refund However, you have reached over the 2 week ownership limit. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund If you are one of the many Starfield players unhappy with the low framerates, audio/visual bugs, poor UX/UI implementation, lack of optimization, shallow gameplay, hollow narrative design, boredom, or whatever other reason, Steam is allowing total refunds of Starfield even if you have played over 2 hours. Nov 23, 2024 · Understanding Steam’s Refund Policy. Valve does and always has granted refunds manually in cases like this even if you go over that. They do read it. Note that it may take up to seven days for refunds to be processed. Long story short, yesterday I got the refund within 7 hours. Reply More posts you may like Yesterday I put in a manual request for steam refund (since I had about 24 hours playtime), where it allowed me to justify why I wanted a refund. Mar 28, 2017 · We are unable to refund this purchase to your Steam Wallet at this time. Dec 3, 2024 · Understanding Steam’s Refund Policy. So I requested a refund and the bot said no bcs of the 6 hours. Jan 1, 2024 · Next select "I have a question about this purchase" and explain why you are requesting a refund and be polite. Besides selling games, Steam also serves as a gaming community hub, with over 90 million users active on a monthly level. ?? dollar amount added back to your account as a refund. S There are apparently people who's refunds where issued 6 months after purchase and had more than 2 hours of playtime, and still got their refund accepted. Too bad, they said. If you need a refund and you've spent more than 2 hours with a game open, file a ticket. The refund system isn't a maze of twisty passages full of traps around every corner. Oct 6, 2016 · I requested refund for the game After I checked the timer it shows 2. steampowered. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund Nov 21, 2021 · With having 40 hours, it'll be a bit harder to get a refund, but the game having such a low score could be used to explain the refund and how you were willing to give it a try. 01 hours, with 511,982 submitted in the past 24 hours. If you have under 2 hours it automatic refund, if you have above you will talk to real support, and ye you can I have refunded some games after 5-6 hours of gaming. now if the game is pretty much through and through a complete mess and people are refunding it regarding bugs and performance issues and so on, and a huge amount of people are refunding then there is a chance of refund. Jan 18, 2021 · Usually when you refund within 24 hours of purchase. The refund policy is as follows: You can request a refund for a game or in-game item within 14 days of purchase. I submitted a request for 4 hour playtime game recently and got it via the so called 'automatic' system. Well, they are both correct. " "I simply played more than 2 hours. My concern was real though. And you're claiming that the discrepancy between the playtime on your save game and Steam's playtime on the application is evidence that Steam is tracking play time . BUT if it does go on sale on the winter sale, and I’m over 2 hours of gameplay in, are they likely to grant me a refund to re-buy it on sale? Their refund policy does specifically say you can refund a game to re-buy it on sale and they don’t consider that abuse, just wondering how the 2 hour window works with that. C. Please review our Refund Policy for more information. 9 hours is way too long to figure out the game doesn't run well for you. The automatic refund feature will automatically deny you after 2 hours so you will need to open a manual ticket. " Sep 25, 2024 · Even if you don’t meet the 2-hour or 14-day refund window, Steam does allow refunds in some cases beyond these limits. " Apr 23, 2024 · When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. So yeah, I have no issue with Steam using bots, but here's the thing: I can think of a lot of circumstances where someone doesn't fall into the two-hour window but should totally get a refund -- for instance, if they encounter a game-breaking glitch two and a half hours into their playthrough, or they got double-charged and didn't realize it Typically they will issue a refund as long as you have t played 2 hours and you bought it within 14 days. com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime). Feb 7, 2022 · So let's sum up. but anything else is as you said up to your agents discression. Aug 22, 2024 · well of course steam refund is as follows, owned the games less then 14 days/2 weeks and played less then 2 hours. Abuse level: high 2. I wasn't able to fix it. Dec 24, 2019 · Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. Mar 27, 2023 · Can anybody tell me if steam can refund this if I ask nicely again? 8 hours is 4x the refund limit no you're not getting a refund #6. Aside from that, Steam offers a set of tools and services named Steamworks, meant for the developers and publishers of the game. So I asked the steam support for help but they didn't respond yet. Steam allows users to request a refund for any game or in-game item within a specific timeframe. true. " Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. I had 115 minutes. Your playtime of an included product exceeds 2 hours (our refund policy maximum). You can still try and refund it with the "I have a question about this purchase" option over at the refund request page and then explain your Jul 9, 2015 · steam and their refund system. I tried to refund a game that I played for 3. I bought it at steam summer sale 2017. Now the 2 hours starts counting from the day you start playing, no matter if it hasnt officially launched yet. 3 hours play time wont be eligible for a refund. However, if you try refunding in a case like yours, that first WILL come back as a refusal. Since your purchase is from 2022, you have owned the game for more than 14 days and you likely have more than 2 hours of gameplay. Depends. 4 hours. This is disappointing and feels petty to me. 4 hours of playtime. If steam sees you played 4 hours, theres no point of trying to screw them. Many thanks for helping me get my 80 quid back!! Jan 23, 2024 · As long you played under 2 hours Steam refunds games easily. 8 hours, and planned on refunding. Jan 23, 2016 · Refunds are for games with less than 2 hours played and less than 14 days from purchase. if you explain you had to fiddle for it for an hour or two to even get it to run or have another serious issue that's on the game and not you, they sometimes will. yea the 2 hour limit is only for AUTOMATIC refunds, depending on where you are and the laws some countries Steam is legally obligated to give a refund for broken products regardless of their own policy. That's getting into the you played the game for a while and have now decided you don't like it territory. 74 votes, 45 comments. thats unfair i just played 1 more hour, i knew it i shouldnt give it a try Mar 20, 2024 · As part of the refund process, you can choose where you receive your money. you said in your title you had 3 hours of playtime and 3 hours of debugging which is 1 hour of playtime more than they allow Dec 21, 2024 · Can I refund a game on Steam after 6 hours? You can’t get a refund if you received a game through a third-party site or other means. What is the process for getting a refund on a Steam game after playing it for over 2 hours, according to Reddit users? • Unlocking Steam Refunds: Overcoming Feb 21, 2024 · Given that hundreds or possibly thousands of people were stuck waiting in menus for the duration of the 2 hour refund window, it is only reasonable that the refund window must be removed in this situation. If you got a refund on a purchase you made with an external payment method, they put the money back there (so the credit card charge gets reversed from Valve's end, for example) if possible. I mean, that Steam deck was not designed for win 11 and thus might have lower performance. If you choose an option that is not refunds, then the ticket will be given to a human the first time. There is the AUTOMATIC refund - that is within 2 hours played and 14 days purchased. They ain't extending it that much. Please review our Refund Policy and Common Refund Questions for more information. Head into Steam support, click on “I have a question about this game” and type out your case for your refund. You need to contact them by going to Help > Steam Support > Purchases > Cyberpunk > "I have a question about this purchase". Apr 23, 2024 · When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. Sep 23, 2024 · Steam has a refund policy that will prevent refunding games if: A. Playtime is above 2 hours. Oct 8, 2022 · I played this game for 6 hours and decided it was not a game for me and asked for a refund. i am hoping the 30 hours (well 31 hours) i have in the game already through Family Share will not be counted against my ability to get a refund. They turned down my refund request pretty much within the hour, despite the fact I mentioned in my refund request that at least 2 hours of my playtime were just me waiting to get into Aug 22, 2024 · Refund policies - Take your pick. It’s quite generous. Steam just won't let me. Steam declined. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund Refunds are for games with less than 2 hours played and less than 14 days from purchase. If you're looking for a refund for something you put 100+ hours into, yeah, they probably won't do it. 11 votes, 24 comments. 0 hours, then there should not be an issue. Little did I know that it was still running in my processes and wracked me up to 4 hours. Just an FYI if Oct 11, 2021 · You can try a manual refund by going to the support page for that specific product, and finding the 'i still have questions' style response. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund With respect to bundles and what you said in the OP about 2 hours, that time counts toward all the items. If you're unsure about a product, make sure to check out the customer reviews before purchasing. 3 months is also too long to wait cause the devs/publishers have already invested the money into whatever else they have to. If someone submits a manual ticket, a real breathing human being reviews the request, instead of it being handled by the automated system (that only sees the 2 hours/2 weeks marks). If you do this a lot, they will usually send you a notification saying so and that you may not get refunds for a while. " To me, the wording -- particularly the use of "refund policy maximum" -- suggests that they don't even consider refunds outside of that limit. Especially if the refund requirements are not fulfilled. Was refunded within a day. Additionally, there is no way to appeal refund requests or to submit support tickets manually to try to get a refund that way. So hence why I played for about 6+ hours in hopes things would turn out better. Oh that was my only refund for last 5 years . Please note: There is no guarantee you will get a refund due to the hours but a member of Steam Support will take a look as it is a manual refund request. Given the state the game is in and how it was advertised, they have to refund you in most jurisdictions. I have gotten for Homefront . Steam usually offers refunds regardless of playtime for games that are frequently being refunded on release The automatic refund system will likely deny it, but contact Support and explain the situation to them. If you are close but over just a bit, they still might grant the request, but if your time is exactly 2. The standard 14-day/two-hour refund period also applies, starting on the game’s release date. All rights reserved. However, you must have less than 2 hours of runtime on record. i'll definitely give it a try once all problems with PC are fixed (obviously Oct 7, 2021 · Will the refund work? I saw the time almost hit 2 hours so i decided to quit because i didn't like the game and while going for a refund it says 2 hours. It might be worth shelving it for a bit and then coming back in a few months when the devs may have added more content. Can I refund a game with 2. The game has been 1. Apr 23, 2024 · The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. I've had a 24 hour window and the money came back in 45 minutes before. I’ve had it too when select technical issues where they will on occasion refund if obvious game is in very rough shape, abandoned etc even beyond 2 hours. The one exception is 23 June and 27 June when I refunded two games. To ensure future eligibility, we recommend submitting your refund requests within 14 days and before accumulating 2 hours of playtime if you're experiencing problems with your purchase. How long… Oct 8, 2024 · First and foremost, I hope everyone’s enjoying the game! I don’t want to come off as the typical troll or hater; it’s just that personally, it’s not quite winning me over yet. Instead you should see NO money minused from your account and NO money returned. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund © Valve Corporation. Jun 24, 2021 · Yeah, I'm doing a bit of a necro here, but I just hit the same thing. Dec 23, 2017 · Steam refunds are automated, humans don't look at the ticket till you keep on responding several times after the system keeps on denying you. Privacy Policy | Legal | Steam what I hate is that the refund policy states you cant have a refund for a purchase over 2 weeks which is acceptable but what's not is that the playtime limit which is 2 hours and is not fair what if you only realize the problem after 2 hours that doesn't seem fair (oh and i know some guy is going to say oh you should have not played for 2 hours NO its not that simple what if you don't read the The rules for most games purchased via Steam seem to be pretty cut and dry: If you played it under two hours you can get a full refund within two weeks, and it's possible you can still see a refund in other situations depending on Valve's evaluation of the situation. 🎮 In my latest refund mail, I had a message saying "You've requested a significant number of refunds recently. Apr 7, 2023 · In this tutorial I will show you how to get refund if you have more than 2 hours of playtime OR if you have owned the game for more than 14 days!You can requ Dec 2, 2022 · I bought Battlefield 2042 game yesterday at 08:22 PM and I played it few minutes! at 08:38 requested refund but they didn't accept that and said that I played it more than 4 hours which is totally wrong and not even possible to play it more than 4 hours in less than 16 minutes!!! this 4 hours was when I had EA Play subscription last year! that's really funny and fraud from Steam support Just got my refund back after 12. I had 3 hours playtime. Mar 28, 2016 · Please note: When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. Even having top notch hardware my game used to crash at a specific time . For context, I purchased rust for 40 AUD yesterday on the steam sale, but after 8 hours of playtime I wanted a refund (the game was too toxic) I submitted a request to steam support, how likely is it that I can get a refund (my account looks trustworthy). 1 hours. When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. Jul 7, 2024 · The current estimated time for refund requests is 55. . But it will be an individual decision based on certain factors. Dec 31, 2015 · Basically I refunded a game on steam. Open steam > help > Steam Support > Purchases > Battlefield 2042 > I would like a refund > I would like to request a refund. Steam Refund Policy and 2+ hour games I'm generally curious as to why it has to be 2 hours of play time for all titles. Read the refund policy, it even says you can request refunds if you have more than 2 hours. Also you agreed to it while creating account and with every purchase. Some 18 year old They can remove the game from your library and refund you. Dec 8, 2023 · **Notes : There are no guarantees this will work but this appears to be one of the best ways to give yourself a chance to have your purchase refunded. 6 hours in game after trying this. As well as the steam early There would be no hard number as it would be based on multiple factors and not just an arbitrary number. Nov 28, 2016 · In other words, if you bought a game more than 14 days ago, or spent more than 2 hours playing it, it doesn't matter what your circumstances are, Steam will automatically deny your refund request. My refund request was approved however the funds are still pending. Dec 28, 2017 · The "pending" time is not in realtime. Carefully explain. If you regularly buy AAA games in this price bracket Steam might be kind but 3. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it. Your submission has been removed for the following reason(s): Rule 3: Technical Support: Steam Refunds. All trademarks are property of their respective owners in the US and other countries. Feb 4, 2024 · Mixed replies, thanks all. Does it round up? I'm a little worried cause it cost a lot. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account. Dec 13, 2018 · "Where is my refund? My refund was approved, but it’s been more than 7 days. Note: (***) same refund policy. I fully understand the delay for batching bank refunds and such - but when they already took the money from your account and you simply wanted it refunded to the steam wallet, the 24 hour delay seems very pointless. For me it was Dead Rising 4 and Cyberpunk on PS4. Here is an overview of how refunds work with other types of purchases. We've issued the refund to your Steam wallet. It more than likely depends on the person solving your ticket. I’m curious if anyone knows whether the playtime hours from early access count towards the Steam refund policy or if only hours after the official release date are considered. I was also denied the refund twice before it got accepted. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund Jun 29, 2021 · From the FAQ: REFUNDS ON DOWNLOADABLE CONTENT (STEAM STORE CONTENT USABLE WITHIN ANOTHER GAME OR SOFTWARE APPLICATION, "DLC") DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. How I uninstalled then installed again to try the game after CDPR released the patch and still had issues. The two hour window is for automatic refunds. When you submit a request you can have it refunded to your card or your steam wallet, depending on what you purchased it with. Playtime is counted in tenths of hours, so even with 2. They are sometimes more lenient on refunds when its a recent purchase and you make clear your intentions to rebuy it though. less than 2 hours of play time and 2 weeks of ownership. B. Jan 1, 2017 · The 6 hours of "playing" on steam, were the time it took in total to connect to a server. What is not a legal requirement is to give you a refund until up to 2 hours of gameplay, that's entirely on Steam. the balance appeared in my steam wallet as pending as it does for everyone else. Although this creates problems, as users find out and then they assume any silly reason can get them a refund. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund You aren't entiteled to a refund with more than 2 hours. TLDR: Steam refused to refund my friend's purchase of a game ($90) that he bought three days ago because it has 3 hours playtime instead of 2. It wasn't fully available until Wednesday 2pm. Emphasize that: You haven't played Buckshot Roulette at all. Jun 25, 2024 · The two-hour refund policy on Steam states that users can request a full refund for a game if they’ve played it for less than two hours. Aug 15, 2016 · You can ask for a refund. This part is controlled by law, therefore they can't remove your right to use this kind of refund. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund Got 14 hours (although the refund process only says 4, maybe because the other 10 were the early access) and been refused a steam refund. Well, it's a standard policy with only GoG having 30 days. Aug 31, 2024 · When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. Previously you could play (in an extreme example) 40 hours of a game in the advanced access period and refund it without question if you still didnt have 2 hours played post official launch date. 2 hrs on record? Depends on what reason you have. Just a FYI, anyone can turn the windows clock to take a screenshot. The funds will be shown as pending and will now Become available to spend within 7 days. The normal refund system you tried is 100% automatic. Jun 18, 2017 · Can I Refund This Game After 2. The refund policy can be pretty lenient since you're not supposed to use the refund for judging a game. Well, as long as you have played less than 2 hours in the game you wish to refund, you can request a refund from steam support. Jul 2, 2019 · Originally it would've said within 24 hours. Steam should be petitioned to refund any amount of hrs since this studio keeps on releasing updates and patches which inevitably makes people revisited or repurchase the game in the hopes it is maybe fixed and at least fun somehow! Jun 28, 2024 · Valve will, upon request via help. Dec 11, 2020 · Max time to refund i've had on steam was 3 hours but why would you play for 6 and start to think about refunding a game #6. Steam has been tracking playtime for a lot longer. I was just able to get a refund with 15 hours of play. To ensure future eligibility, please submit refund requests within 14 days of purchase and less than 2 hours of playtime. After almost 4 hours of trying the game I honestly felt scammed. "We are unable to refund this purchase to your [redacted] ending with [redacted] at this time. Oct 31, 2024 · Valve will, upon request via help. Support As the title says I had well over 2 hours (6+) in queue and was still able to refund the game no problem. Initiating the refund through the typical “ I want a refund” link will automatically not work if you played over 2 hours of the game. Supafly. By law you are eligible for a refund up to 14 days or until you start downloading the game (whichever is sooner). Now it's saying 12 hours so you will receive the money within the next 12 hours. Just don't play the game any more. I requested a refumd stating that the game was repetitive for me and there wasnt any fun to it. No human looks at those requests and its entirely strict by guideline, if you are over 2 hours and/or the purchase is older then 14 days it will be rejected. The next day I opened steam and my playtime had been adjusted to two hours. I tried to fix it for hours that's why I have 6 hours "playtime". The loading each time i tried to connect to a server was approximately 30 minutes. I don't get why people automatically assume that it's an 'automatic' system. I didn't even ask for money back, just refund to my Steam wallet. "I forgot the game was running and let it run for more than 2 hours but I totally only played for 2 minutes. I guess so. Why can't this time be extended out further into longer time stamps depending on what the game is. Can you refund a Steam game with 6 hours? No, games and software applications can be returned within 14 days from the date of purchase, provided they haven’t been played for more than two hours. The refund policy isn't absolute, there are exceptions. More Details: This friend is a disabled veteran on a fixed income. It goes from "inside 24 hours" to 12 to 6 to 3 to 1 and then you get your money. Every other store have 2 hours of playtime/14 days of owbership or worse version of it. Apr 27, 2024 · The 2 hour limit is for automatic, no-questions-asked refunds. Anyway good luck and hope you find your game. Valve will, upon request via help. All of the Above or more. I don't see how a total of 6 refunds since May 2019 is significant. But you can still request refunds even if you have like 1000 hours played. First of all, I finished a mission and then went off to do RL stuff for several hoursmaybe as long as 5 or 6 hours. It can go into your Steam Wallet, or back to another payment method you have tied to your account. If it says the funds will be available in the next upcoming 12 hours, they will be. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund Apr 24, 2024 · When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. < > Nov 2, 2018 · Steam Refund Policy ( 2 hours ) So, I bought PayDay 2 ultimate edition about 4 days ago and have 6 hours and 39 minutes on it. Dec 11, 2020 @ 5:42pm I have 8 hours on this game I purchased yesterday, and it is now on sale so I requested a refund on Steam to get the money back and possibly buy it… Oct 26, 2024 · Wrong wording on my side. It may arrive with 2 hours and 55 on the clock or the money may return with 3 minutes to spare. Anything over the 2 hours / 2 weeks shouldn't attempt at the automatic refund, but you can certainly try manual. Apr 26, 2024 · Manual refund: Help > Purchases > click on game > "i've question about " > fill contact form Be polite; describe your problem; specify the reason why you've exceeded allowed time. It said the money will be available within 24 hours, but I read that people were recieving their money after a week. 0 for 6 hour and you have 16 hours played. When was the request and when was the approval? The 24 hours is from when it was approved (second e-mail) not from when it was requested. 92 minutes to 11. NO money leaves your account for Steam and thus you don't see a +$??. 5 hours 2 week. The game Jan 18, 2020 · The maximum acceptable refund limit is 2 hours of playtime and 14 days of ownership. ". 1 hours you still "might" be given a refund. 1) Steam - Within two weeks of purchase and with less than two hours of playtime. Mar 29, 2020 · I recently tried to get a refund for a game I owned for two days. FurryMetalFerretTTV. Person A buys a game on account A. I've had enough of this broken mess and the last straw was the game somehow losing my save and reverting back 8 races. The dedicated refund button is just an automated thing, it checks to see if you have more than 2 hours of playtime and then rejects your request. May 27, 2022 · My actual time playing the game is under two hours. Sep 10, 2021 · The X hours is a window - if it says 3 hours then it'll be ready within 3 hours. Yes, humans review them. But I wish they had a play button for all games and after 2 hours there is a pop up saying, hey you reached 2 hours you have to buy now if you want to continue that would save alot of requests. Steam does not make any special exceptions for this game. 5 hours. 3 hours, it was indie game, I gave the game few chances but no luck. In this case, you will not see a credit on your account. I think two hours is more than fair. com and use "I have a question about this purchase" to give your feedback and ask for a refund to your original payment option. " "I forgot to request the refund until after the 14 day period. Sep 26, 2024 · Steam Support can and sometimes does issue refunds for games with over 2 hours of playtime. Which is not eligible for a refund anymore. If the rest time falls below 6 hours it will switch to "inside 6 hours". They can also see what's on your system, what you have trophies for, and how many hours you have in things. Jul 23, 2021 · Refund in 6 hours I asked for my refund and it is pending, it said that the money will be available in 6 hours, is that correct? Showing 1 - 3 of 3 comments Steam Refunds work past 2 hours . About 10 minutes after it got approved, I decided to check it by clicking my steam wallet. Most commercial products don’t allow you to use it at all and still get a refund. UPDATE: Just got the confirmation of refund and amount will be credited to my account within 24 hours Till now Game has great story. from e-mail. Will I get refund But actual play time is very less considering the amount of cutscenes at the starting . Your money is not "just gone", it never went anywhere and you still have it. I got the same response when I tried to refund NMS at launch with 5 hours. Just write something to explain it. Say, what? I have 142 titles in my library meaning you have taken like $10,000 out of my wallet to this point But because I try an early access release, which by its nature is not going to work for many people, which is WHY IT IS EARLY RELEASE sucks to be me. If its still displaying "inside 12 hours" for you its somewhere between 6 and 12 hours at the moment. Refunds back to wallet usually happen within 24 hours after the request has been granted. Oct 30, 2024 · Steam has this refund option where, if you’ve played a game for less than 2 hours and bought it within the last 14 days, you can request a refund – no questions asked! It’s a game-changer for those moments when you grab a title on sale or give into hype, only to find out it’s not what you expected. Owned for 14 Days or Longer. so i wait 24 hour or 7 days to get my money back into my wallet? < > the refund policy is very clear. Steam doesn’t have to allow refunds at all. Good luck on the refund. com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. You can request a refund for Buckshot Roulette specifically by going to the Steam Support page, selecting the game, and explaining the situation in detail. (***) 2) Epic - Games and products are eligible for refund within 14 days of purchase. Imagine if you could watch two hours of a movie and still get a refund on tickets. Steam can refund your money to Visa, Mastercard, American Express, Discover, JCB, or PayPal. Reply reply demonlag Thats iffy because of your number of hours and even if you do get it you would have to do a full refund and rebuy it at the new price like you wont just be given the difference. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund Nov 3, 2017 · I quit the game at 1. i bought a game that wasn't the one i wanted to get and i didn't realize until recently i could refund it and it's without a doubt older than 2 weeks it is ONLY 3 hours of game time it says in my library and now i don't have enough money to buy what i actually wanted Sadly, the fault absolutely lies with you. That being said, good luck with actually getting that refund, your chances are going to be low. Person A then asks for a refund since they still haven't played the game on account A. Dec 30, 2015 · 1. The 1 time I remember not getting my refund was when I had 5ish hours on New World of which I spent 4 hours in Queue. Jul 31, 2017 · Sure, you are welcome. so long as you don't abuse asking for refunds for every single game that's remotely buggy they're usually pretty lenient to So yesterday I bought fifa 23 on windows but every time I was loading into a match it just crashed. You need to submit the refund request within 14 days of purchase. Before we dive into the refund timeline, it’s essential to understand Steam’s refund policy. Looks like it was your lucky day! Jun 28, 2016 · (Available within 24 hours) 2. ** Open a ticket with steam, and specifically, link the Forbes Article explaining the game is a Scam. I like to think that support agent did it so I could get the refund from someone else without them directly being responsible for breaking the over 2 hour rule. If you fall within that, your purchase goes ahead regardless (the only caveats being that you haven't been warned of making too many refunds recently). Jan 7, 2023 · The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Jul 14, 2017 · As you saw in the title, I want to refund h1z1 king of the kill, but I've played 6 hours, and I tried to refund it 2 times, but I couldn't. Person A buys a game. Do I have any chance of refunding, or am I $60 poorer due to an anomaly? 28 votes, 58 comments. Jun 16, 2015 · That the time i play with my own version of the game is the only time that counts against the 2 hours thing. Regarding how to request a refund: You may want to get support by selecting the product you are experiencing issues with from here or by asking in our Community Support Thread which is usually pinned at the top of the subreddit. I asked 3 times a refund, but it's always a bot (that ignores my Notes) and he automatically refuse. Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. I just explained the issues in the 'other' section of the refund reasons and got a refund within 2 hours. I've had Steam for a *long* time, but I have to be honest, I wasn't aware of the two-hour refund rule; just knew that refunds were possible if you asked for them soon after a purchase. Just trying to decide if I should When I played the game, however, I realized it’s honestly just repetitive missions over and over again so I tried to refund it, but I had 3. One example would be MS Flight Simulator 2020 which for most will take hours just to download because it downloads via separate launcher after the Steam download thus counting hours. It has to be both, less than 2 hours played AND less than 14 days from purchase. Aug 14, 2019 · P. i don't see the Steam refund page addressing this issue at all when it comes to hours you Instead, login to help. Your purchase has been REFUNDED by Steam. " "I canceled my refund request because I was impatient and then made a new one at a time when I no longer qualified for a refund. First one was rejected so I was gonna give up. Steam has processed millions of refunds by this point. Person A uses account B owned by them to access the game through Family Sharing and plays it for, say, 30 hours in the first two weeks, greatly exceeding the pre-refund play time. romck pkdtnl fxf utyao cxijw rwth wdx ztymi guogju llil